Arrival Supplier Code of Conduct

Human Rights and Fair Labour PracticeHealth & SafetyEnvironmentEthical BehaviourSpeaking upThere are a number of ways in which you can notify us:
Arrival is committed to the highest standards of social and environmental responsibility and ethical conduct. We strive to become a company that is well respected by customers and the public through a clear establishment of transparent, fair business activities and ethical values, and we actively practice Corporate Social Responsibility (CSR) through effective response to social issues. We value our competitiveness and future worth, and actively protect the information of our customers and suppliers. Through continuous R&D and eco-friendly business activity, we practice eco-friendly management to pass down a clean environment.
At Arrival, we engage with Suppliers that are committed to providing safe working conditions, treating workers with dignity and respect, acting fairly and ethically, and using environmentally responsible practices wherever they make products or perform services for us.
We expect all Suppliers, and their Subsidiaries, Affiliates and Subcontractors, to act in accordance with Arrival’s Suppliers’ Code of Conduct (“the Code”) and in full compliance with all laws and regulations. Where differences arise between standards set out in the Code and legal requirements, the greater standard shall apply.
In order to ensure the standards are cascaded throughout the supply chain, Arrival expects Suppliers to consistently monitor and enforce these standards in their own operations and supply chain, as well as make improvements to meet or exceed our expectations.
Arrival reserves the right to assess its Suppliers’ compliance with the Code. Any violations of this Code may affect the Suppliers’ relationship with Arrival and may result in termination. Termination will be considered when a Supplier refuses to cooperate with an assessment, refuses to change a required behaviour or practice, does not make timely progress on remediation, or engages in falsification or misrepresentation of record or other illegal or deceitful activity.
For the purposes of this Document, Arrival includes Arrival UK Ltd and its Affiliates including Arrival UK Ltd, Arrival Automotive UK Ltd, Arrival Automotive Inc and Arrival Elements B.V.

Human Rights and Fair Labour Practice

Arrival expects its Suppliers to comply fully with all employment laws applicable in the relevant countries and share its commitment to respect all human rights and to provide equal opportunity in the workplace.
Restriction on Forced Labour: Suppliers must ensure that all work is voluntary. Suppliers shall not traffic persons or use any form of slave, forced, bonded, indentured, or prison labour. Involuntary labour includes the transportation, harbouring, recruitment, transfer, receipt, or employment of persons by means of threat, force, coercion, abduction, fraud, or payments to any person having control over another person for the purpose of exploitation.
Workers’ Compensation: Suppliers shall compensate workers in accordance with applicable local laws and regulations, including those relating to minimum wages, overtime hours and legally mandated benefits.
Working Hours: Arrival expects the Supplier to comply with all applicable local laws and regulations in relation to working and resting hours and maximum consecutive working days of workers.
Prevention and Protection of Young Workers: Suppliers shall employ workers who are at least 16 years of age, or the applicable minimum legal age for employment. Any workers under the age of 18 must not perform hazardous work that is likely to jeopardise their health or safety, or which compromises their education, i.e. night shifts or overtime.
Anti-discrimination: Suppliers must commit to a workforce and workplace free of harassment and unlawful discrimination. While Arrival recognise and respect cultural differences, Suppliers must provide equal opportunity in the workplace and not engage in discrimination in hiring, compensation, access to training, promotion, termination, and/or retirement based on race, colour, sex, national origin, religion, age, disability, gender identity or expression, marital status, pregnancy, sexual orientation, political affiliation, union membership, or veteran status. Suppliers must accommodate all disabilities to the extent required by law.
Anti-harassment and Abuse: Suppliers must not engage in physical abuse or physical abuse, or sexual or other harassment. Verbal abuse or other forms of intimidation are prohibited.
Freedom of Association: Arrival expects Suppliers to respect workers’ rights to freedom of association and collective bargaining in accordance with local legal requirements, without interference, discrimination, retaliation or harassment, as well as respect the right of workers to refrain from such activities.
Grievance Systems: Suppliers shall ensure that workers have an effective mechanism to report grievances and that facilitates open communication between management and workers.

Health & Safety

Arrival Suppliers are expected to develop and implement health and safety management practices in all aspects of their business. At a minimum, Suppliers must demonstrate that health and safety management is integral to the business, encourages employee participation, and provides appropriate communication channels for employee access to health and safety information.
Health and Safety Permits: Suppliers should ensure that all required permits, licenses, inspection and testing reports are in place, up to date and available as required by law
Occupational Health and Safety Management: Suppliers must comply with all applicable occupational health and safety laws and regulations, including but not limited to, laws and regulations that address occupational safety, emergency preparedness, occupational injury and illness, industrial hygiene, physically demanding work, machine safeguarding, sanitation, food, and housing.
Working Conditions: Suppliers provide a safe and healthy work environment for all employees and take action to minimise the causes of hazards inherent in the working environment.
Incident Reporting: Arrival expects Suppliers to have a system for workers to report health and safety incidents and near misses, as well as a system to investigate, track, and manage such reports. Suppliers shall implement corrective action plans to mitigate risks, provide necessary medical treatment, and facilitate workers’ return to work.
Emergency Preparedness and Responses: Suppliers shall ensure that emergency exits as well as fire detection, alarm and suppression systems are in place and operational at all times.


Arrival recognises its social responsibility to protect the environment. We expect Suppliers to share our commitment by responding to challenges posed by climate change and working toward protecting the environment. Arrival encourages Suppliers to implement systems that are designed to minimise the impact on the environment through their supply chain, the production process, and the products themselves.
Compliance with Environmental Laws: Arrival expects all Suppliers to comply with applicable environmental laws and regulations, including, but not limited to, those that regulate hazardous materials, air and water emissions and wastes. All environmental permits, approvals and registrations required in each relevant site should be obtained, maintained and kept current.
Pollution, Waste and Resource Management: The levels of natural resource usage and production of waste and emissions should be monitored and managed effectively in line with local laws and good practice and minimised/eliminated where possible or replaced with renewable sources. Natural resource usage includes resources such as water, fossil fuels and minerals. Pollutants include air emissions and waste materials generated by the supplier. All waste products should be disposed of responsibly and wherever possible, the recycling of waste should be optimized.
Handling of Hazardous Materials: Identify any hazardous chemicals or other materials that may be released and eliminate these if possible. Any remaining materials which may pose a threat to the environment must be managed appropriately to ensure their safe handling, movement, storage, use, reuse, recycling, and disposal.
Solid Waste: Suppliers shall implement a systematic approach to identify, manage, reduce, and responsibly dispose of or recycle solid waste (non-hazardous).
Materials Restrictions: Suppliers must adhere to all applicable laws, regulations and customer requirements regarding prohibition or restriction of specific substances in products and manufacturing, including labelling for recycling and disposal.

Ethical Behaviour

Arrival expects the highest standards of ethical conduct in all of our endeavours. Arrival expects Suppliers to always be ethical in every aspect of its nosiness, including relationships, practices, sourcing and operations.
Responsible Sourcing of Materials: Suppliers are expected to exercise due diligence on relevant materials in their supply chain via a due diligence management system in order to identify applicable risks and take appropriate steps to mitigate them. Due diligence shall be conducted in order to determine whether relevant materials originate from regions with high risks, which include areas associated with conflict, child labour, forced labour and human trafficking, human rights violations, or other reasonably objective high-risk activities, including severe health and safety risks and negative environmental impacts.
Anti-bribery and anti-corruption: Suppliers shall not engage in corruption, extortion, embezzlement or bribery, to obtain an unfair or improper advantage. Suppliers shall abide by all applicable anti-corruption laws and regulations of the countries in which they operate, including the Bribery Act 2010 and applicable international anti-corruption conventions. Suppliers must not offer, give, or promise anything of value, either directly or indirectly, to government officials to encourage them to act improperly or to reward them for doing so. Prohibited payments can take many forms including, but not limited to cash or cash equivalents, gifts, meals, and entertainment.
Conflicts of Interest: Suppliers must avoid actual improprieties and conflicts of interests or the appearance of either.
Maintenance and Disclosure of Documents: Arrival expects all Suppliers to honestly and accurately record and report all business information, including labour, health and safety and environmental practices, and comply with all applicable laws regarding their completion and accuracy. Suppliers shall disclose such information, without falsification or misrepresentation, to all appropriate parties and as required by law.
Whistle-blower Protection and Complaints: Suppliers shall provide an anonymous complaint mechanism for managers and workers to report workplace grievances. Suppliers shall protect whistle-blower confidentiality and prohibit retaliation.
Protection of Intellectual Property: Suppliers shall respect intellectual property rights and safeguard customer information. Suppliers shall manage technology and know-how in a manner that protects intellectual property rights.

Speaking up

Arrival is committed to conducting business with the highest possible standards of ethics. We therefore want to hear from you as soon as possible if you witness any illegal or unethical behaviour from anyone working for or on behalf of Arrival.

There are a number of ways in which you can notify us:

  • Via our Speak Up Team – [email protected]; or
  • Anonymously via our independent third-party Ethics Point hotline or web reporting tool which are available 24 hours a day, seven days a week. Please visit to submit a report or find the hotline number for your region.
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